Access Request

Access Roles:

Fulfiller with Refund/Cancel Rights:
  • Fulfill orders
  • Refund orders
  • Cancel orders For orders made with an ACH payment method, override the waiting period, and proceed with fulfillment
Fulfiller:
  • Fulfill orders
Accountant:
  • View Marketplace financial reports for the store Note: Accountants cannot make any changes to store site settings or assign user roles.
  • Common tasks performed by accountant users include:
    • Viewing financial reports.
    • Accountants can also search payment transactions but cannot process refunds.

    Please click the link below to request access to Touchnet/Marketplace